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Singh And Sons Co - Ecommerce Return Policy

At Singh And Sons Co, we are committed to providing our customers with a seamless and satisfying shopping experience. We understand that there might be situations where you need to return a product, and we want to ensure that the process is straightforward and fair. Please read our return policy carefully:

1. Eligibility for Returns:

  • Products must be returned within 2 days from the date of purchase.

  • The item must be in its original condition, unused, and in its original packaging.

  • Products excluded from return include perishable goods, personalized items, and items marked as final sale.

2. Initiation of Return:

  • To initiate a return, please contact our customer service team at rajnishudha456@singhandsonsco.com or call us at [7009887473].

  • Provide your order number, the name of the product you wish to return, and the reason for the return.

3. Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

  • We recommend using a trackable shipping method to ensure the safe return of the product.

4. Inspection and Processing:

  • Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria.

  • Refunds or exchanges will be processed within 5 business days after the inspection is complete.

5. Refund Method:

  • Refunds will be issued in the original form of payment.

  • If the original payment method is not available, store credit will be provided.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 7 days of receiving the product.

  • We will provide instructions on how to return the item or arrange for a replacement.

7. Cancellations:

  • If you need to cancel an order, please contact us within 24 hours of placing the order.

  • ​Cancellation requests received after 24 hours may not be accommodated.

8. Contact Information:

Singh And Sons Co reserves the right to update or modify this return policy at any time without prior notice. Please review our return policy regularly for any changes. If you have any questions or concerns, feel free to contact our customer service team. We appreciate your business and thank you for shopping with Singh And Sons

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